Payment Policies

Below are our payment and cancellation policies:

  • How do we pay you? When do you require payment?
    • Cat Clients: Barks N Purrs accepts email transfers to info@barksnpurrs.com and checks to Barks N Purrs. All invoices will be sent to you before you leave and 50% is due on the first visit. We will require full payment once you return.
    • Payment must be made 14 days after receiving the invoice. Invoices that are not paid after 14 days will be charged a 5% fee each invoice sent until payment is collected. Invoices outstanding after 60 days past the due date may be subject to cancellation of services.
    • Invoices will be emailed to you based on the payment arrangements you prefer. Barks N Purrs accepts payment biweekly and Monthly”
    • Payment must be made 14 days after receiving the invoice. Invoices that are not paid after 14 days will be charged a 5% fee each week until payment is collected. Invoices outstanding after 60 days past the due date may be subject to cancellation of services.
    • Payment can be made by cheque directly to your dog walker or by email transfer to info@barksnpurrs.com. Cheques can be made payable to Barks N Purrs.
  • Do you have a bad cheque policy?
    • A $20 fee is assessed on all returned cheques.
  • Do you have cancellation policies?
    • For dog walking and puppy visits, cancellations must be made at least 5 hours in advance of the scheduled time or there will be a 50% cancellation fee. If we are not notified of the cancellation, the full cost of the walk will be charged.For dog boarding and cat visits for regular clients, cancelling or postponing appointments must be done at least 7 days prior to the start date or there will be a 50% cancellation fee. If we are not notified of the cancellation, the full cost of the visits will be charged.For dog boarding and cat visits for new clients, there is a $25 deposit due on our initial meet and greet. Cancelling or postponing appointments must be done at least 7 days prior to the start date or the $50 deposit will not be returned.

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Barks n Purrs